De Cantera Y Plata Hotel Boutique Taxco de Alarcon, Taxco de Alarcon
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A guide to all available transportation options
What our guests says about facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Adults only
- Baggage storage
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Dinner
- Special diet menus
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Jacuzzi
- Back massage
- Full body massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a frustrating experience with this hotel. I booked a Junior Suite well in advance, but the hotel changed the payment terms, demanding 50% upfront, which wasn’t what I agreed to. I felt unsupported by the booking service I used, which sided with the hotel instead of standing by their customer. Overall, I was left feeling wary about potential issues and contract adherence.
I had a frustrating experience with this hotel when I booked a Junior Suite. Initially, I was told that payment would be made upon arrival, but then the hotel requested a deposit which felt unfair. The room might have been nice, but the issues with customer service were significant and left me feeling undervalued. While the hotel may look charming, communication problems overshadowed my stay, making it hard to recommend.
Booking a Junior Suite at this hotel was a frustrating experience. Although the room seemed nice, the hotel unexpectedly demanded a 50% upfront payment, which went against the original agreement. Dealing with customer service was disappointing as they sided with the hotel instead of providing support to me as a paying customer. While the view from the suite looked appealing, the lack of accountability for their contractual terms really overshadowed my overall experience.
I had a frustrating experience with this hotel. Initially, I booked a Junior Suite with the understanding that payment would be made upon arrival, but the hotel changed the terms and demanded a 50% upfront fee weeks later. This left me feeling uneasy about my reservation. On the other hand, the room seemed nice, but the service and communication were lacking, making this stay quite disappointing overall.
My experience with this hotel was quite frustrating. Initially, I was excited to book a Junior Suite for my stay, but the hotel abruptly changed the payment terms, demanding a 50% deposit upfront, which felt unfair. Communication with the hotel was challenging, and I felt unsupported by the booking platform as they sided with the hotel. This balance was disappointing, especially since the hotel didn't stick to the original agreement.
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